Effective Date: 21-01-2025
Last Updated: 21-02-2025

At Grandmaa’s Essence, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.grandmaaessence.in (the “Site”) and use our services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

a) Personal Information

  • Name, email address, phone number, and shipping address.
  • Payment details (processed securely through third-party payment gateways; we do not store your credit/debit card information).

b) Non-Personal Information

  • Browser type, IP address, and device information.
  • Pages visited, time spent, and other analytical data to improve user experience.

c) Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Process orders, payments, and deliveries.
  • Send order confirmations, shipping updates, and promotional offers.
  • Improve our website, products, and customer service.
  • Prevent fraud, ensure security, and comply with legal obligations.

3. How We Protect Your Information

We implement strict security measures, including encryption, secure servers, and limited access to personal data. However, while we strive to protect your data, no online transmission is 100% secure.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share data with:

  • Trusted third-party service providers (e.g., payment processors, delivery partners) for order fulfillment.
  • Legal authorities if required by law or to prevent fraudulent activities.

5. Your Rights & Choices

You have the right to:

  • Access & update your personal information.
  • Opt-out of marketing emails by clicking “Unsubscribe.”
  • Request data deletion (subject to legal and business retention policies).

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

📩 Email: [email protected]
📞 Phone: +91 95417-42520
🌐 Website: www.grandmaaessence.in

Your privacy matters to us, and we are committed to keeping your information safe!